Contact

At CosBed, we are dedicated to providing you with a comfortable sleep experience and reliable customer support. Whether you have a question about your order, our products, shipping, returns, refunds, warranty claims, or any other inquiry, our support team is here to help.

Please contact us through the official channels below. We aim to respond to all inquiries within 24–48 business hours.

Customer Support

You may also leave us a message through the contact form on our website.

Business Information

  • Brand Name: CosBed
  • Seller and Merchant of Record: Quanzhou Ruisen Trading Co., Ltd.
    • Chinese Legal Name: 泉州睿森商贸有限公司
    • Registered Address: No. 150, Houcuo, Hujie Village, Jingfeng Town, Huian County, Quanzhou, Fujian, China
    • Phone: +86 15159500230
  • Payment Processing Entity: Ruisen Trading Co., Limited
    • Chinese Legal Name: 睿森商貿有限公司
    • Registered Address: Room 706, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mong Kok, Kowloon, Hong Kong SAR

Important Return Notice

Please note: The business addresses listed above are for company registration and administrative purposes only. They are not return addresses.

Return parcels sent to these addresses without prior authorization from our support team will not be accepted. If you would like to return an item, please contact us first at support@cosbedstore.com to obtain return authorization and the correct return instructions.