One-Year Limited Warranty Policy

Last Updated: June 10, 2026

1 Warranty Overview

CosBed provides a one-year limited warranty from the date of delivery for eligible products purchased directly from CosBed or authorized sales channels. This warranty covers qualifying defects in materials and workmanship under normal household use during the warranty period.

2 What Is Covered

This limited warranty covers manufacturing-related defects, including:

· Stitching failures caused by manufacturing defects

· Zipper malfunctions caused by manufacturing defects

· Seam separation caused by manufacturing defects

· Structural defects caused by manufacturing defects

· Significant material flaws not caused by misuse, improper care, washing, storage, or normal wear

3 What Is Not Covered

This warranty does not cover: normal wear and tear; comfort, size, or color preference; damage caused by improper care, washing, drying, storage, or cleaning products; damage caused by accidents, misuse, negligence, pets, stains, spills, burns, cuts, sharp objects, or excessive force; or products purchased from unauthorized sellers or second-hand marketplaces.

4 How to Submit a Warranty Claim

1. Step 1 — Contact Us: Email support@cosbedstore.com with the subject line: "Warranty Claim - [Your Order Number]"

2. Step 2 — Provide Required Information: Include your order number or proof of purchase, full name and email address, a detailed description of the issue, and clear photos or videos showing the defect.

3. Step 3 — Claim Review & Resolution: We will review your claim within 3–5 business days. For approved warranty claims, CosBed may provide a repair, replacement, or refund at its discretion. Do not return any item without prior authorization.